Noah Ryan

ryan@blam.hk Boston, MA

Education

University of Massachusetts at Boston Exp. Grad. Dec 2026

B.S. Information Technology · Boston, MA

Introduction to Computer Science - proficiency in Python for software development and data analysis
Introduction to C - foundational understanding of system-level programming concepts
Data Structures & Algorithms - RB Trees, Hash Maps, various sorts for efficient problem-solving
Computer Architecture - hardware-level programming using C and assembly
Ethics of Computing - ethical considerations in computing, responsible and professional conduct

Skills

Software / Programming

MS Office (Excel, PowerPoint, Access, Word, Outlook), Workday, Tableau, Notion, Confluence, Atlassian, SQL, Java, HTML, CSS, C, Python, C#, Lua, JavaScript, VOIP, Adobe Photoshop, Premiere, DaVinci Resolve

AWS

CloudFormation, IAM, API Gateway, CloudWatch, SigV4

Frameworks

React, ReactFlow, TypeScript, Node.js

Spoken Languages

English (Native), Mandarin Chinese (Conversant), Russian (Read/Write)

Certifications

Microsoft Excel Specialist, Microsoft Word Specialist

Experience

Amazon Web Services Jun 2026

Software Development Engineer Intern · Seattle, WA

Returning SDE intern; details to follow.

Amazon Web Services May 2025 – Aug 2025

Software Development Engineer Intern · Seattle, WA

Built an access-controlled, multi-page React & TypeScript application that front-ended a complex API, eliminating the need for manual CLI/programmatic requests
Developed interactive data visualisations with ReactFlow and backend integration, along with an out-of-scope diagnostic tool to streamline future updates and reduce developer overhead
Implemented a SigV4 proxy to secure frontend-backend communication, gaining hands-on experience with AWS CloudFormation, IAM, API Gateway, and CloudWatch
Authored documentation and delivered a full project handoff while strengthening full-stack skills across React, TypeScript, AWS, and API integration

Roblox Corporation Aug 2023 – Present

Developer Engagement Team

Navigated complex support scenarios, from account moderation, compromised accounts, to DMCA claims, providing expert guidance and escalation when necessary
Conduct regular consultations with top 250 high-impact creators to assess and address their specific needs, driving platform growth and creator satisfaction
Address security incidents such as exploits and data leaks with a high degree of confidentiality and urgency, liaising with the security team (DART) to protect platform integrity
Spearhead emergency response protocols, including platform-level outages and experience-specific issues, ensuring swift resolution and minimal disruption

Plymouth Rock Assurance Jun 2023 – Aug 2023

Data Analyst / Claims Rep. Intern · Boston, MA

Designed and implemented Tableau-driven analytics solutions, integrating multiple data sources to automate workflows, enhance data visualisation, and facilitate informed decision-making
Pioneered the development of comprehensive Tableau workbooks, resulting in significant time savings and cost reductions
Conducted specialised training sessions for executive and senior staff, elevating company-wide proficiency in Tableau and data-driven strategies
Authored detailed training manuals and process documentation for complex data systems, ensuring transparency and ease of use for ongoing operational excellence

University of Texas at Austin Oct 2021 – Aug 2022

Administrative Assistant, Business Services Office · Austin, TX

Conducted managerial duties and acted as the sole administrator of the front service area
Drafted, processed, routed, and approved travel requests, expense vouchers, job offers, reimbursements for the Jackson School of Geosciences
Solely designed, programmed, and maintained a replica of DEFINE - a database used for financial documentation at the university as a sandbox for training purposes
Designed various graphics for the Business Services Office and Jackson School for uniformity purposes
Designed and published monthly newsletters outlining current events at the university and trending topics within the Business Services Office

United States Air Force Mar 2019 – May 2021

Radar Surveillance Technician / Flight Database Administrator

Repaired and tested navigation systems, radar switchboards, multiple types of electronics including AC/DC circuits, digital and fibre optic circuits, power supplies, and servo systems for the E-3 Sentry AWACS, serving in missions such as Operation Inherent Resolve, Neptune Falcon, and more
Supported tech-data development by regularly assisting Boeing and Northrop Grumman engineers with AWACS weapon systems
Provided extensive training and mentoring to fellow personnel to convey experience and expertise in equipment and enhance team performance
Administered, developed, and maintained the 552d MXS MS Access Database, ensuring the continuation of missions that provide 24/7 coverage of the United States and its assets
Solely responsible for the upkeep of the flight's database, responsible for deployment information, medical records, emergency contact info, etc.
Created various features ranging from filters, autosaving, etc. recouping ~144 hours annually

Roblox Corporation Jan 2014 – Mar 2019

Developer (Contract)

Commissioned by Roblox to design, develop, and publish virtual experiences and games on the Roblox platform, such as a 14-hour livestream event which garnered thousands of viewers at the time and tens of thousands over the years
Collaborated with Roblox to host events highlighting the importance of Science, Technology, Engineering, Arts, and Mathematics (STEAM) in Houston, TX at MakerFaire

Roblox Corporation Apr 2018 – Oct 2021

Quality Assurance

Collaborated with high-impact creators and Roblox staff to ensure intended functionality of game environments and virtual platforms that garnered hundreds of thousands of hours of playtime and tens of thousands in revenue
Implemented use of Excel and other documentation tools to track, write up, and illustrate bugs and intended product features